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TERMS OF USE -These Terms and Conditions governs your use of this shopping mall owned and operated by Dongdaemun.com. Accessing, using or registering as a member of the Dongdaemun.com, you agree to be a party concerned and bound by all the terms and conditions of this Agreement, as well as the other policies posted on our website.

This Agreement could be amended with immediate effect when we post them. Using Dongdaemun.com after any such amendment, you agree to be bound by the terms of the amended Agreement.

 We reserve the right, at our sole discretion, to limit the quantity of items purchased and/or to prohibit sales to customers/or to ban using our photos in the internet. In the case that items are priced incorrectly on the site, we have the right to refuse or cancel orders placed for the items questioned, regardless of whether the order has been confirmed and/or the payment cleared.

Use of the Site-All content included in our site, such as text, graphics, logos, images, is the property of Dongdaemun.com and protected by international copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shopping resource.

Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Site is strictly prohibited.
Trademarks-All trademarks, logos, service marks and trade names are proprietary to Dongdaemun.com or other respective owners that have granted the Site the right and license to use such intellectual property.

Confidential Information-If you register and create an account on the Site you agree to be responsible for maintaining the confidentiality of passwords, other account identifiers which you choose and all activities that occur under such password or account identifiers.

You also agree to notify Dongdaemun.com of any loss of your password or other account identifiers and any unauthorized use of your password or other account identifiers by others. Dongdaemun.com shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section of the Terms of Use

Currency-The prices displayed on the Site are quoted in U.S. dollars and exchange rates are subject to. change with or without prior notice.

Disclaimer-The information, services, products offered for sale and materials contained in and/or advertised on the Site, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Dongdaemun.com DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. In addition, Dongdaemun.com does not represent or warrant that the information accessible via the Site is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.

Limitation on Liability-IN NO EVENT SHALL Dongdaemun.com OR ANY OF ITS AFFILIATED SITES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF Dongdaemun.com HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Applicable Law-The laws of the Republic of Korea will govern these Terms of Use without giving effect to any principles of conflict of law.

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Dongdaemun.com regards the privacy of users as highly important. By stating its privacy policy as shown below, Dongdaemun.com hereby informs users of the purpose and use of personal information provided by the user to Dongdaemun.com  and the measures taken for the protection of their personal information.


■ Personal information collected and the means of collection

A. Information we collect

• The Company collects the following data for the purpose of membership sign-ups, consultations, and service applications.

o When signing up for membership: Name, ID, phone number, mobile number, e-mail. Billing address.

o When placing orders: Shipping Address, payment information

• Information collected through use of online services or the processing process: use record, access log, cookies, connecting IP information, payment record, unruly use, and others.

B. Means of collecting personal information

• Personal information is collected through the website, letter, Q&A, e-mail, event entries, phone, and generated data collection tool.


■ Purpose of collection and use of personal information

Dongdaemun.com collects personal information for the following purposes and use.

• Provision of services obligated by fulfillment of contract and the payment that follows

Supply content, purchase and payment, delivery of goods, billing statements and others, user verifications for financial transactions and financial services.

• Member management

Identify user to access members-only services, verify user, prevent unauthorized use, check membership subscription, handle complaints and deliver notices.

• Marketing and promotional use

Delivery of events and advertisements; gain a statistical understanding of the members’ frequency of access to and use of site.


■ Period of possession and utilization of personal information

As a general rule, once the personal data has fulfilled the purposes for which they were collected, they are to be immediately discarded. Except for the following that will be retained for certain periods for reasons noted below.

A. Information held according to the Company’s internal policies

Even when a member has canceled his/her membership, the member’s personal information may be retained for 2 years from the date of cancelation in order to resolve future disputes, to cooperate with the requests of law enforcement agencies, and to prevent the recurrence of fraudulent uses by unruly members.


■ Procedures and methods of discarding personal information

As a general rule, once the personal data has fulfilled the purposes for which they were collected, they are immediately discarded. The procedure and method to discard is detailed below.

• Discarding procedure

Following the cause for information protection according to the internal policies or related statutes, once the personal data has fulfilled the purposes they will be transferred to a separate database(DB) (or filed separately in a folder if in paper form), then it will be discarded after a certain period of time. Personal information that is transferred to a separate DB will not be used for any other purposes except in the case of the law.

• Discarding method

Use technical method to stop reproduction of personal information saved in electronic form.


■ Disclosing personal information

As a general rule, the Company shall not disclose user’s personal information to any external party except for the cases below.

• Prior consent from user

• Following the legislation rule or when law enforcement agencies require such information for investigative purposes during the process as prescribed by the law.


■ Consignment of collected personal information

For the provision of services, the Company consigns collected personal information to specialized companies detailed below.

• Consignee: [Name of delivery company]

• Details of consignment: [Delivery company’s consignment details]

• Consignee: [Name of payment gateway provider]

• Details of consignment: [Payment gateway provider’s consignment details]


■ The rights of users and legal representatives and methods of exercising those rights

• The user may view or edit his/her personal information and request to terminate membership at any time.

• To view or edit a user’s personal information, login and go to "MY INFO". To cancel subscription (terminate membership), click on ‘Close account’.

• User may contact Dongdaemun.com by Q&A or email, and necessary actions will be taken.

• Should a user request corrections on errors of personal information, the Company shall not use or provide any personal information until a correction is made. In addition, if the wrong personal information has already been provided to a third party, the Company shall immediately notify them so that a proper correction can be made.

• If personal information is canceled or deleted upon request of user, the Company will comply with the terms specified under “Period of possession and utilization of personal information,” and prohibit disclosure or use for any other purposes.


■ Install, manage and deny operation of device for automatic collection of personal information

The Company uses ‘cookies’ that frequently save and retrieve your information. A cookie is a very small text file that the server, used to operate the Company’s website, sends to your browser. The file is saved in the hard disk of your computer.

The Company uses cookies for the following purposes:

• Use and purpose of cookies

o To analyze the frequencies of a member and non-member’s visit, understand user’s preferences and interests and track user’s footprints, and carry out target marketing and provide customized service by checking level of participation in various events and number of visits.

o You have the right of choice in regards to the installation of cookies. Accordingly, you may allow all cookies by modifying your cookie settings, go through a confirmation process whenever a cookie is saved, or refuse to have all cookies saved.

• Settings to reject establishment of cookies

o To reject establishment of cookies, select options on your web browser and change your settings to allow all cookies, go through a verification process before saving cookies, or reject to save all cookies.

o Example (For Internet Explorer)

- Go to ‘Tools’ located on the top of Web Browser > Internet Options > Privacy

o However, there may be certain difficulties in using the services if you reject the installment of cookies.


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You can receive discount coupons, benefits, events, new arrivals, and other valuable information from the shopping mall via Text or Email. However, some information will be sent without your agreement such as order/payment status and policy related articles.

You can join the membership without agreeing to the optional categories, and update your status anytime at Edit Profile page once you join the membership.

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